Location
Gisborne, Vic. Australia and
travelling throughout
Australia by arrangement.
Contacts
Email: send email now
Phone: 0419556783
Policies: T's & C's
Delivery Time: Video coaching will have immediate access. All other goods purchased from this website will be shipped within 10 days of funds being cleared by our bank. Delivery time by Australia Post will be at standard mail delivery times.
Privacy Policy: click here to see the privacy policy
Training Disclaimer and Liability Waiver: click here to see the Disclaimer and Waiver
Float Easy - 30 Day Performance Guarantee: For the FLOAT EASY Course, Norm Glenn offers a genuine 30 Day Performance Guarantee. If you are unable to load your horse using the method taught, you may qualify for a full refund subject to the following conditions:
(1) A video (preferably in landscape format) of your initial attempt is provided to Norm Glenn.
(2) A one-on-one analysis is completed via Zoom with Norm Glenn.
(3) Subsequent attempts are also recorded and provided in the same manner as above.
(4) The method taught by Norm Glenn is being accurately followed and replicated.
(5) If, after completing the first four steps within 30 days, your horse is still not loading calmly and willingly, you may apply for a full refund.
This is not a “no questions asked” gimmick. It’s a real performance guarantee: you do the work, and Norm Glenn will honour the guarantee.
Copyright and Permission to Use: Videos and Training information are provided to you for your use only.
As you have outlaid your hard-earned money, other friends who wish to train their horse should be encouraged to make an investment in themselves, by purchasing their own.
It would be a shame for them to be sponging on your good sense and commitment to improving your horsemanship skills. And of course, by sponging on you, it is a demonstration of their lack of commitment. So please encourage them to be as dedicated as you are!
You may not produce, alter or reproduce this content in any manner nor resell or provide access to other parties.
Copyright breaches will be prosecuted to the full extent of the law.
1. Acknowledgement of Obvious Risk: Participation in, or use of, any training, instruction, products, services, or materials — whether delivered in person, online, or through any website — provided, sold, promoted, or recommended by Norman (Norm) Glenn, collectively referred to as the “Services”, constitutes involvement in an “obvious risk” activity within the meaning of the Wrongs and Other Acts (Law of Negligence) Act 2003 (Vic).
The User — being any individual participating in, using, or acting on the Services, including any parent or legal guardian acting on behalf of a minor — acknowledges and understands that these activities involve inherent and obvious risks including, but not limited to, injury, illness, disability, death, and loss or damage to property.
2. Voluntary Assumption of Risk: By engaging with or using any part of the Services, the User voluntarily and knowingly assumes all such risks, whether foreseen or unforeseen, arising from participation in horse handling, training, or riding activities.
3. Release and Waiver of Liability: Before participating in or using the Services, the User must agree to the following terms:
The User unconditionally releases and forever discharges Norman (Norm) Glenn, his representatives, contractors, employees, successors, and assigns from all liability, claims, actions, demands, or proceedings for any injury, death, loss, or damage to property arising out of or in any way connected with the Services.
The User agrees not to commence or pursue any legal action, proceeding, or claim in any court or tribunal seeking damages or compensation against Norman (Norm) Glenn for any such injury, death, loss, or damage.
The User waives any right they may have now or in the future to such claims and indemnifies Norman (Norm) Glenn against all actions, costs, or damages arising from their participation.
4. Condition of Participation: If the User does not agree to the terms of this disclaimer and waiver, they must not participate in, use, or rely upon any of the Services.
5. Acknowledgment: By proceeding with any training, event, lesson, purchase, or use of the Services, you confirm that you have read, understood, and voluntarily accept the terms of this disclaimer and waiver.
Last updated: 1 June 2025
At Norm Glenn Horsemanship, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us through our marketing, including via Facebook, Instagram, and email.
By using our site or submitting your information, you agree to the terms of this Privacy Policy.
1. Who We Are
Norm Glenn Horsemanship is based in Australia and offers horse training, coaching services, and online education. Our primary website address is: https://www.normglenn.com
2. What Personal Information We Collect
- Contact information: Name, email address, phone number
- Demographic data: Age range, location, preferences (optional)
- Technical data: IP address, device information, browser type
- Behavioral data: Pages visited, time on site, ad interactions
- Marketing data: Your communication preferences and engagement
- Transaction data (if purchasing a product): Billing info, delivery address (processed securely via third parties)
3. How We Collect Your Information
- Web forms and newsletter sign-ups
- Purchases and booking systems
- Cookies, Facebook pixel, Google analytics, and similar tracking tools
- Interactions on social media platforms (e.g., Facebook and Instagram)
4. Why We Collect It
- Provide coaching services, product access, and customer support
- Send relevant emails, newsletters, and special offers
- Improve our website, ads, and user experience
- Comply with legal obligations
- Manage our business operations and marketing
5. How We Use Cookies and Tracking
We use cookies and similar technologies (like Facebook Pixel and Google Analytics) to:
- Measure ad effectiveness and user behavior
- Personalize your experience
- Improve our advertising campaigns
You can control cookies via your browser settings or opt-out of personalized ads via Facebook Ad Settings and Google's Ad Settings.
6. Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties only for the following purposes:
- Payment processing (e.g., Stripe, PayPal)
- Email marketing and CRM platforms (e.g., GoHighLevel)
- Advertising platforms (e.g., Meta/Facebook, Google Ads)
- Legal compliance and security
All third parties must comply with relevant privacy laws.
7. International Data Transfers
As we market internationally, your information may be transferred to, and stored in, countries outside of your own (including the U.S., UK, and EU). We ensure appropriate safeguards are in place to protect your information, as required by law.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your personal information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us
9. Data Security
We take reasonable steps to protect your data from misuse, loss, unauthorized access, or disclosure. This includes the use of SSL encryption, secure hosting, and trusted third-party service providers.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
11. Third-Party Links
Our website or emails may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date will reflect the latest version. Continued use of our services indicates your acceptance of any changes.
13. Contact Us
If you have any questions about this Privacy Policy or wish to access, correct, or delete your personal information, please contact us.
Gisborne, Vic. Australia and
travelling throughout
Australia by arrangement.
Email: send email now
Phone: 0419556783
Policies: T's & C's